Shipping policy
Order Processing & Shipping Information
Shop Hours: Monday through Friday, 9:00 AM – 5:00 PM (EET). Orders placed during weekends are processed starting the next business day.
1. Order Processing Times
| Product Category | Standard Processing Time | Peak / Festive Season Notice |
|---|---|---|
| Silk Accessories | 1–3 working days | Up to 5 business days (Sales, New Year & Festive seasons – see site banner) |
| Garments | 1–2 weeks | May take longer due to production; customers are notified of delays. |
2. Delivery Times & Shipping Rates
All shipments are fully trackable.
| Destination | Carriers / Methods | Estimated Delivery Time |
|---|---|---|
| Latvia | Omniva, DPD, Latvia Post | 1–5 business days |
| Baltic States | Omniva, DPD, Latvia Post | 2–5 business days |
| Germany | Standard / Courier | 5–7 business days |
| European Union | Latvia Post (Tracked) | 5–14 days |
| Australia, New Zealand, Canada, Non-EU | Latvia Post (Tracked) | Up to 3 weeks |
| Worldwide (Express) | Express Shipment | 2–7 business days (Available at checkout) |